The session will offer practical views on how the OECD deployed learning analytics with the goal of supporting its three-tier L&D strategy. The participants will be guided through the core analytics in place, including the challenges at stake in reconciling various systems and a multiplicity of learning environments. They will also begin with a clear vision on the strategy: how learning analytics contribute to identifying engagement challenges and developing learning approaches that constitute appropriate forms of support in each competency area, as well as supporting specified diversity objectives.

· How HR analytics can be used to better understand needs and build resilience in learning programmes
· Examples of innovative approaches aligned with novel business needs arising during the pandemic
· Diversity in focus: how confinement made the differentiation of needs even more apparent
· Learning for the long run: how to build adaptable competency development programmes post-lockdown